Frequently Asked Questions
~When Visiting Bay Side Home~
- What are the 'visiting hours'?
- Who can visit? Whom can I visit?
- How do I find where my family member/friend is?
- Where do I park when I come to visit?
- Which entrance do I use when I come to visit?
- What can I bring to my family member/ friend?
- What should I not bring?
- Can I eat with my family member/ friend?
- Can I take my family member/ friend out for a drive, etc?
- When should I not visit?
- How do I find out about special events that I can attend with my family member/ friend?
- Can I call my family member/ friend directly?
1. What are the 'visiting hours'?
Bay Side Home is "open" 24 hours a day/ 7 days a week. We recommend that all visiting be done at hours convenient to both your loved one and the other household residents. After 4pm entrance and exit is by means of a key pad system.
2. Who can visit? Whom can I visit?
Anyone can come to visit, and you can visit with anyone, however; Residents have the final say on who they wish to see and when. Bay Side Home is their home.
3.How do I find where my family member/friend is?
Any of the staff at Bay Side Home will be able to direct you to your loved one's household. There is also a directory in the entry way, on the sign-in table. During business hours, the Administration Clerk is also available to assist.
4. Where do I park when I come to visit?
Visitor parking is provided at the First Entrance, complete with Handicapped spaces. If dropping others off, there is a thru-way at the front entrance allowing you to drive right up to the entry for the ease of your passengers. Staff parking is located at the rear lot (Second Entrance).
5. Which entrance do I use when I come to visit?
The Visitors entrance is at the First Entrance- directly off the Visitor Parking lot. Upon entry you will find yourself in the main Foyer- the connector between all households and the common areas. Business Office is to the right.
6.What can I bring to my family member/ friend?
Your visit is probably the most important thing for them. Some suggestions are a favorite food, picture of loved ones, a small plant or books of interest to them. However, if you do want to bring something please remember the space limitations, less scent and fire code requirements. If in doubt you can call ahead and check with the Administration.
7. What should I not bring?
Some things that may not be appropriate to bring include heavily scented items, large bulky items, and any items that pose a safety risk. If in doubt please contact the Administration.
8.Can I eat with my family member/ friend?
We welcome guests to stay for dinner or supper. Guest meal tickets can be purchased during normal business hours at the front desk. The cost of a dinner ticket is $3.50 and a supper ticket is $2.50. Each household has the daily menu selctions posted. Please advise the household staff if you are staying and which meal selection you prefer. One hour advance notice is requested.
9.Can I take my family member/ friend out for a drive, etc?
Yes, there is a form that needs to be signed before a resident leaves for any outing. Please inquire of the nurse in charge.
10. When should I not visit?
Please refrain from visiting if you are sick, or not feeling well.
11. How do I find out about special events that I can attend with my family member/ friend?
Bay Side Home posts a monthly events calendar which is available, posted in all households and may be picked up at the Front Entry. We greatly encourage families and friends to participate in and attend all special events.
12. Can I call my family member/friend directly?
If your loved one has his/her own phone you can call them directly. Otherwise you can call our main number (637.2098) and ask to be transferred to their household phone.
Tips for Quality Visits
- Visit: Sit & talk with your loved ones; ask how she/he is and tell them how you are; sit at your loved one's level & make eye contact.
- Bring friends & family members to visit: Don't forget children & old friends.
- Visit another resident together or the pets we have.
- Attend a scheduled recreation program
- Do personal care - involve human touch: Hair care, manicures, hand lotion rubs or mini massages; bring your loved one a new hat, scarf, piece of jewelry.
- Eat a meal or snack together.
- Bring photos & letters to read together - either old familiar ones or recent ones.
- Bring simple tasks to share: Use your loved one's address book to send postcards/greeting cards to family & friends; bring small projects such as mending or stuffing envelopes that they may want to help with, or have an interest in what you are doing; bring your old cook books & find the perfect recipe for a social gathering - together.
- Watch a tv show or video together:And talk about it.
- Reading: The daily newspaper, magazines, short stories, poetry-according to your loved one's preference.
- Play games: Checkers, cards, simple jig saw puzzles, word search quizzes - ask recreation department for loan of these types of items.
- Exercise: Nursing, physio, or recreation staff may be able to suggest simple & gentle exercises.
- Ask questions: Ask your loved one something you have always wanted to know about him/her; tape some of these memories as part of a family history.
- Outings: Go for a walk, out for a meal or shopping, or a scenic drive - take your family member with you when you run errands for company and a change of pace; visit outdoors in our court-yards if weather permits.